We will get a wait time for one ride but if the next ride is over a thirty minute wait, the ride attendant at the second ride is unable to give us a time to return or access the second ride until we actually ride the first ride. For example someone with autism. For all those rides that don’t deploy Virtual Lines, the process looks a little like this: Note: you may only have one active AAP return-time reservation at a time. Universal Orlando Resort From high-speed attractions to energetic live shows to large walk-around characters, many of the entertainment offerings at Universal Orlando Resort’s theme parks may provide challenges to guests with certain cognitive disabilities. Be aware that the AAP is a return-time pass and is not necessarily meant for immediate entry on the rides. This card contains a bar code for scanning at the rides and folds to fit into the pocket of a lanyard. If you meet Universal’s requirements, you will be issued an Attraction Assistance Pass (AAP). Which Universal Orlando theme park is better? Universal also has an ADA Information page on its website with additional information. We will never spam you. IMO Universal has a pretty good system. If the posted wait time is 30 minutes or more, the attendant will write on the pass what time to return to ride that attraction. Speaking of which…). Very! Those who do use the elevator are automatically sent to the side of the track that doesn’t need to use steps. Unless you have received prior written authorization from us, you may not copy, redistribute, publish, sell, or otherwise make the original contents of this website available to third parties. Due to increased demand while we limit attendance as part of our enhanced procedures, parks may reach capacity Saturdays and holidays in December. To be frank if everyone with mobility issues got a disability pass that would be half the people in the park. Research the rides, shows, and attractions offered at Universal Studios in advance. We’ll get into all the specifics as we go along, but it’s important to make note of this, generally, up top. Let’s take a look at how to get it, use it, and benefit from it. Our two children are Autistic, and unable to wait in long lines, due to their … You can get them at Guest Relations as you enter the park. If you can’t climb/descend stairs or are using a wheelchair, ECV, or stroller with a “stroller as a wheelchair” card, make sure you inform the employee that you will need to return from the same side of the track from which you are boarding. Universal Orlando Attraction Assistance Pass 101 If you’re planning a trip to Universal Orlando and you or someone in your party requires special needs assistance, then the Universal Orlando Attraction Assistance Pass, also known as AAP, is exactly what you’re looking for. Universal Studios Hollywood prides itself on providing complete and convenient access for all our guests with disabilities. © Orlando Informer, LLC 2011 - 2020. The disney pass (well at dlp) for temporary disabilities includes only 1 extra person, so that could have been what you were thinking of! This guide not only covers those with disabilities but also provides information on height restrictions, restraint systems, and other topics that may be of use to visitors. She has severe diabetes. If that is not you, please return to our OI Center for over 300 other pages of vacation-planning information. If your physical disability can be accommodated by renting a wheelchair or ECV (scooter), you are most likely not eligible for a disability pass. With this full list of disability access for Universal Orlando attractions, you can be fully prepared for a wonderful and stress-free vacation. For the next 45 minutes, we walked around the park trying to find another ride less than a 30 minute wait time. Plus, you'll find information about accessibility features at Universal Orlando Resort™ hotels. Otherwise, it’s issued for the length of your stay. Visiting theme parks with a person with disabilities can be an anxious time for families, and there are more recognized disabilities than ever before. By continuing, you acknowledge our cookie policy. Taylor Strickland has been visiting Universal Orlando and Central Florida's attractions since he could walk. Additionally, other accommodations may be available as determined by Universal’s Guest Services. Universal has been committed to making sure that its resort is ADA compliant. ... You need to show proof of a medically determined disability. Universal’s Volcano Bay is closed for the season and will reopen on or before March 1, 2021. Many ride platforms or ride vehicles have also been adapted for easier transfer, and if mobility aids cannot be taken on a ride, they are held by team members and returned when the rider disembarks. Universal’s attraction assistance pass is designed to allow visitors with disabilities to schedule a line return time comparable to the current wait for the desired attraction. The following rides utilize stairs as part of their queue experience, but elevators are available and may be used by any guest with mobility or health-related issues – simply speak with a team member, who will help you find the closest one. Finally, if you are an annual passholder, the pass can be issued for up to 14 consecutive days, so you will not have to return to Guest Services within that time period. Once you have reached your return time (remember that you can have two simultaneously), present your virtual reservation along with your AAP to the team member at the attraction’s entrance. As with most theme parks in Orlando, Universal goes overboard in making … Whether you have a temporary need for a wheelchair or a regular need for vision or hearing assistance, you can enjoy just about everything that Universal has to … Once there, you can speak with team members who will evaluate your specific issues and offer the various accommodations that are available. Back of Universal's Attraction Assistance Pass. All three major amusement parks (Walt Disney World, SeaWorld and Universal Orlando) provide assistance passes for guests with autism and other developmental disabilities. There are several ways you can help support us. Even still, we continue to recommend that you carry something from your doctor about your disability or condition when traveling in the event of a medical emergency or loss of medications or supplies. Universal Orlando™ is also home to Universal CityWalk™, where the best in casual and fine dining, live music, movies, shopping and the phenomenal Blue Man Group show await. You do not have to give Universal a diagnosis, but you will have to advocate for yourself and state the accommodations that would mitigate you or your family member’s experience in touring the parks. (And, now, with Virtual Lines becoming more prevalent post-COVID, the pass’s handling at the two theme parks has become a bit closer to that of the water park’s. Since these passes will have to be shown often, they were designed to fit in the convenient and easy-to-use standard plastic pockets of Universal lanyards that are worn by many guests. For more information about advertising with us, please. All in all i think that the USA accomadate people with autism much better than here in the u.k. Universal Orlando provides an assistance passes for people with disabilities. Ramps are built at the recommended incline, and there are courtesy manual wheelchairs available for use by ECV riders (or for those using canes, walkers, crutches, or other mobility aids who need assistance in the queues). In some circumstances, especially those involving complicated issues – or if you just feel it would be difficult to discuss the situation while in an open lobby setting – you might consider requesting the assistance of Guest Services in advance of your visit. Most parks now offer help and alternative ways to experience the fun that many others take for granted, and Universal Orlando is no exception. This means that, if an attraction participates in the Virtual Line system, you will use it rather than your Attraction Assistance Pass. tmn, the example of the AAP on the link that seebeech posted shows '6' on the number in party! Universal Studios Florida, Universal’s Islands of Adventure and Universal CityWalk are open daily. The world's best resource for Universal Orlando vacation planning, Comprehensive, obsessively updated, and completely free, At Orlando Informer, we work diligently to keep information up to date. Present your AAP to the greeter at the attraction that you would like to experience. Universal Orlando's Rider's Guide for Rider Safety and Guests with Disabilities is available for loan in large print and embossed in Braille at the Guest Services lobbies at Universal Studios Florida and Universal's Islands of Adventure. Universal's Attraction Assistance Pass (AAP) works similarly to the Disneyland Disability Access Service (DAS), although AAP still uses a paper system, whereas DAS has gone digital. On all rides, make sure the attendant knows you’ll need your wheelchair/stroller on the platform for use when you disembark the ride vehicle. Universal offers the Universal Orlando Resort Guide for Rider Safety and Accessibility for all guests to become familiar with attraction restrictions and requirements that are necessary for riding, as well as certain ride elements that not everyone may be able to enjoy (e.g., those who are prone to motion sickness). While neither completely worked out, he now is the editor of Orlando Informer, along with being its main writer and podcast co-host. Universal Orlando About us Inside Universal is a website dedicated to covering Universal Parks & Resorts – specifically Universal Studios Hollywood and Universal Orlando – with a team of editors dedicated to covering the parks with a fact-based, non-sensationalist driven perspective aimed at educating and informing our readers. Attraction queues are wheelchair accessible, and queues have been adjusted to meet or exceed ADA standards. Jurassic World VelociCoaster’s walls are down! Mario Kart revealed, VelociCoaster’s walls come down, and the best Universal Partner Hotels: Your weekly theme-park recap (Nov. 23-30, 2020), Mario Kart and Yoshi’s Adventure REVEALED, Universal Snapshot: Complete overview of everything that is happening RIGHT NOW across Universal Orlando Resort, FREE 12-month Universal Orlando crowd calendar with park hours & special events. The Guide outlines the specifics about each attraction, from height requirements to health restrictions. Guest Assistance Passes aka Disability Passes All three of Orlando's major theme parks (Walt Disney World, SeaWorld and Universal Orlando) provide assistance passes for persons with disabilities. Reaching out any time before the 30-day window risks any accommodations that are offered possibly not being available in the system when you arrive in the parks. All other rides, meanwhile, will still take advantage of the pass. (Accessibility information for those with mobility issues can be found at the end of this guide.). Universal's guest relations has been known to provide to a very limited number of guests with disabilities a complimentary, Copyright © 2012-2020 Autism At The Parks, LLC, Walt Disney World Autism Disability Passes, Walt Disney World Fastpass+, Magic Bands and MDE, Walt Disney World Rides and Attractions Guide, Magic Kingdom Rides and Attractions Guide, Hollywood Studios Rides and Attractions Guide, Animal Kingdom Rides and Attractions Guide, Blizzard Beach, Typhoon Lagoon, Disney Springs Rides and Attractions Guide, Walt Disney World Parades, Fireworks, and Shows Guide, Magic Kingdom Parades, Fireworks, and Shows Guide, Epcot Parades, Fireworks, and Shows Guide, Hollywood Studios Parades, Fireworks, and Shows Guide, Animal Kingdom Parades, Fireworks, and Shows Guide, Walt Disney World Character Greetings, Photo Ops, Autographs, Socialization Guide, Walt Disney World Stroller, Wheelchair and ECV rental, Walt Disney World Where to take a break while in the parks, Universal Orlando Resort First Time Visitors, Universal Orlando Resort Autism Disability Passes, Universal Orlando Resort Rides and Attractions Guide, Universal Orlando Resort Guide for Parades, Fireworks, and Shows, Universal Orlando Resort Character Greetings, Photo Ops, Autographs, Socialization Guide, Universal Orlando Resort Stroller, Wheelchair and ECV rental, Universal Orlando Resort Where to take a break while in the parks, SeaWorld Guide for Parades, Fireworks, and Shows, SeaWorld Character Greetings, Photo Ops, Autographs, Socialization Guide, SeaWorld Stroller, Wheelchair and ECV rental, SeaWorld Where to take a break while in the parks. The Universal Studios guest will receive a placard with the date, the guest's name, number in party and a barcode imprinted on it. Imagineering school won’t be too far behind. Universal’s Volcano Bay is closed for the season and will reopen on or before March 1, 2021. None of the ride attendants at the other rides could give us a time to return for their ride or let us use the Express Plus entrance because the wait was more than 30 minutes. A big part of this is the utilization of Virtual Lines, a return-time reservation system, for every guest possible – including those with disabilities. ), Skip to: Accessibility overview | How to use the Attractions Assistance Pass | Mobility access at attractions. Taylor's opinions and expertise have been included in the Orlando Sentinel, USA Today, Huffington Post, and other major outlets. The attendant wrote a time for us to return 90 minutes later. It is usually only given when it has been demonstrated that the AAP does not work for guests with certain disabilities, typically cognition challenges or certain autistic sensory issues. He’s also written for 32 other sites (including Screen Rant, IGN, The Escapist, and California Informer), has had his fiction featured in several publications, and has even taught English in Japan. Universal’s free guide, “The Rider’s Guide for Rider Safety and Guests with Disabilities,” is available for download on their official website. 3 BIG reasons why I love Universal Orlando, 10 most intense rides at Universal Orlando, 10 steps to enjoy your summer vacation at Universal, 10 things to do at Universal (besides visiting the parks), 11 future attractions coming to Universal in 2017 and beyond. Marc N. Kleinhenz’s first dream in life was to be an astronaut. (Thanks again to OI contributor Debi for providing this guide. **If you’re staying on property at Portofino, Hard Rock or Royal Pacific you get free Express passes and won’t really need the assistance pass. This usually means that the queues will have stairs that may go over the ride track, so you may need the use of the elevator. Wheras the one for permanent disabilies, aswell as the Universal AAP,includes your family party. Get the latest accessibility information for guests with hearing disabilities, vision impairments, cognitive disabilities, and those using wheelchairs, prosthetics, oxygen tanks and service animals on the following tabs. Join our free email newsletter for access to the latest news, tips, and exclusive content only available to subscribers. Many rides, shows, attractions, escalators and parking structures are designed to comfortably accommodate guests in wheelchairs and other disabilities. 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