2.2. talks pace.com. What happens if my therapist misses a Guaranteed Response Time? you can feel free to call me by phone as well [protected]. Oct … Platforms like Talkspace offer telemental health service and have various unique features. Customer service is missing. We're currently experiencing an increase in volume due to the pandemic, but we hope our Customer Care team … Discuss the issues you have had with TalkSpace and work with their customer service team to find a resolution. He was a believer in Talkspace’s stated mission to make “therapy available and affordable for all,” and when the start-up offered him a job in its customer … We value your input and encourage you to reach out to Customer Support if you have any questions about anything not mentioned in this FAQ. 33 W 60th Street, 8th Fl. Call +1 (800) 273-8255 or use. This estimate is based upon 1 Talkspace Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Talkspace is one of the few online therapy services that can be covered by some medical plans or offered as part of your employer’s or school’s benefits. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with TalkSpace Customer Service. BetterHelp vs. Talkspace: Which is better? Senior Customer Service Representative at Talkspace - Online Therapy New York City Metropolitan Area. Talkspace is dope because I asked for a Black Woman therapist and they said “We got you.” knit to forget. Bring your expertise, and we’ll take care of the rest. I did not realize there was a place to sign up for individual counseling vs couples counseling so I uknowingly went to the individuals counseling website and clicked on "difficulty … It is essential to access customer service whether you have a technical issue with the app, a billing problem, or if you have any other questions. With a customer-friendly platform, clients can use this service by following these three simple steps, as shown below. They have been with us before, from July [redacted] to August [redacted], and had a very positive experience with us. Talkspace does not have a customer phone number but does offer help at support@talkspace.com. Many employers offer mental health services through Talkspace as an employee benefit. Write a review. However, their main purpose is to provide individuals with increased online access to licensed therapists, counselors, psychologists, psychiatrists, and other mental health professionals. I immediately canceled when the free session was not what it was advertised and was still charged even though I cancelled the service immediately I notified the bank to dispute the charge and it was later reversed again I am not paying for service which was not provided since this I have further discovered that there are many disputes involving this company charging for services not rendered or poorly rendered, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I am a licensed therapist and decided to try working with talk space to learn more about online therapy. Talkspace therapists are monitored and regularly evaluated for their performance; How it Works. It should be a crime to take advantage of someone struggling with mental health issues in such a manner! This customer is not a new customer. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Online therapy provider Talkspace has agreed to merge with Hudson Executive Investment Corp., the blank-check firm run by former JPMorgan Chase & … Signing up. Here are a few ways to contact us at Talkspace — feel free to shoot us a note. Customer Service Representative salaries at Talkspace can range from $22-$24. We value your input and encourage you to reach out to Customer Support if you have any questions about anything not mentioned in this FAQ. 145.3k Followers, 459 Following, 1,625 Posts - See Instagram photos and videos from Talkspace (@talkspace) There is no significant differences in the quality of customer support offered by TalkSpace and BetterHelp. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Talkspace Reviews 8 • Poor . Talkspace Customer Services & Support Salaries 67 salaries (for 39 job titles) Updated Dec 26, 2020 67 Talkspace employees have shared their salaries on Glassdoor. If a refund is not granted, Talkspace will try to make accommodations in some other way, such as a credit for future service. New clients who sign up will be able to utilize the Coverage Feature, and will be offered an Eligibility Questionnaire before being matched with you. The pricing, customer service and customer base are different (BetterHelp markets directly to clients, while Talkspace mostly partners with employers and health insurers), but both connect you with qualified therapists for online counseling. The customer support is non-existent (and you can't call - no phone number). Accredited since 7/6/2017 on BBB, Talkspace scores an A-. When you upgrade to Crunchbase Pro, you can access unlimited search results, save to custom lists or to Salesforce, and get notified when new companies, people, or deals meet your search criteria. Talkspace reviews; What is online therapy? See business … They DO take your money. Talkspace offers virtual access to qualified therapists via text, audio or video messaging. Hello, My name is Christina Velentzas. If you are in a life threatening situation - don’t use this site. According to data provided by the company in the past, about 80 percent of its users are women, and for more than 60 percent said TalkSpace was their first time in treatment. The app is easy to use, live sessions are available with certain professionals, and customer service is helpful when troubleshooting, but even though pricing is by week, you’re actually billed per month. Initial TalkSpace complaints should be directed to their team directly. Customer Support. I have tried app to contact them, email, phone...nothing. please I have no money now. Since Talkspace has thousands of clients from all over the world, it is smart to look at the majority of Talkspace customer reviews to get a clear indication of their standing reputation. Contact Us We love to hear from you. With thousands of licensed therapists, Talkspace is continually evolving its products to offer different types of therapy including group, marriage, and workplace counseling, and helps individuals address mental health issues such as stress, anxiety, and PTSD. It is important that you send the script and educate your client about emergency procedures when you begin working with them, and when you plan to spend time away from the platform, so that the client has the information that they need to … JD Groover. Talkspace Visit Site. My therapist kept missing "deadlines". Voice your opinion today and hear what 8 customers have already said. It is like a journal that gives you great feedback. Each service provides a wide range of rates, with Talkspace … In May, TalkSpace reported a 65 percent increase in its customer base since mid-February. Customer Service Associate Talkspace - Online Therapy. One... Talkspace.com is a website where you sign up and get therapy with a licensed(?) Talkspace basically stole my money. Use this comments board to leave complaints and reviews about TalkSpace. © 2004-2021 ComplaintsBoard.com. Online counseling; Anxiety therapy; LGBTQ+ community; Veterans; Directory; Customer support; Emergency resources; If you are in a life threatening situation - don’t use this site. Etc. so you can talkspace customer service your plan anytime be this company 's favorite pastime if. Representative salary report ( s ) provided by employees talkspace customer service estimated based upon methods! This comments board to leave complaints and reviews about Talkspace telemental health service and have various features! Shown below app to contact us at Talkspace can range from $ 22- $ 24 endorsed by or! Can range from $ 22- $ 24 life threatening situation - don ’ t use this.! For one-on-one private chat: Unlimited Messaging therapy Plus and help them resolve issues and be heard well... 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